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COVID-19 Update:
greenwood-IT is an IT Support provider for essential businesses and remains fully open during this Covid-19 pandemic. We are providing remote support (remote desktop/phone/video-conferencing) to all businesses and a small amount of onsite work when urgently required. All work and travel is undertaken in line with current Government recommendations. 

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Troubleshooting

As a business we all need to be reliable and perform well, this includes our IT systems and network infrastructure too. Frequently when an IT system is unreliable or slow an expensive upgrade is seen as the solution. There may be less expensive alternatives worth considering.

Disaster Recovery Planning

Air Conditioner Failure How safe is your data, what exactly do you backup and how do you know its working? There are a number of 'offsite' storage services available but would a simple USB device be more cost effective and simpler to use? Give us a call and we can give you advice on possible solutions to make your business recovery simpler should a disaster occur in the future. You can always replace a lost computer but you can't replace lost business data.

Case Study: Disaster Recovery

greenwood-IT were asked to replace an aging Windows desktop with a new and updated machine of a higher specification. The company in question had been backing up its customer database on two separate USB drives every day for the last five years without any problems.

After configuring the new desktop machine and restoring the last backup from the USB drive, it was found that there were no customer records on the new system. Upon investigation it was found that the backup process had been copying an empty 'sample database' that was created by the original product installation. If the old Windows machine had been stolen or infected by a virus then it's quite likely that the business would have been unable to recover.

As of 2013, greenwood-IT now offers a reliable and cost effective Offsite Backup solution.

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